Carbon Brush Supply
Phone # and Email
13043 156 Street NW
780 423 2077
Monday - Friday
8:00 am – 4:00pm
Closed 12-1 for Lunch
and All Statutory Holidays
At Carbon Brush Supply, we understand the importance of excellent customer service. With over 44 years of experience in the industry, our knowledgeable staff is dedicated to providing you with the best service possible. Whether you are in need of custom-made carbon brushes for your DC electric motors and generators or require carbon rod grades and diameters for seals, bushings, and bearings, we have you covered.
One of the things that sets us apart from other suppliers is our extensive stock. We understand that time is of the essence, and that's why we prioritize having a wide range of products readily available. This means that we can fulfill smaller orders faster than OEM suppliers, ensuring that you get what you need when you need it.
In addition to our extensive stock, we also have strong relationships with other carbon manufacturers in North America. This allows us to source additional products if needed, ensuring that we can meet all of your carbon brush needs. Whether you require brush holders, brush springs, or need to clean and replace bobbins on existing spring clips, we have the resources to assist you.
At Carbon Brush Supply, we believe that excellent customer service goes beyond just providing products. Customer satisfaction is important and we are always ready to assist with any problems you may encounter. Our knowledgeable staff is here to answer any questions and guide you to make the right choices for your specific needs.
We understand the importance of maintaining and servicing your equipment. That's why we stock Martindale commutator maintenance products, which are essential for servicing commutators and slip rings. These high-quality products ensure that your equipment remains in optimal condition, prolonging its lifespan and reducing the risk of breakdowns.
Carbon Brush Supply is dedicated to providing excellent customer service. Our extensive stock, ability to fulfill smaller orders quickly, and strong relationships with other carbon manufacturers set us apart from the competition. We prioritize your satisfaction and are always ready to assist you with any problems you may encounter. Trust us for all of your carbon brush needs and experience the difference that excellent customer service can make.
Providing Excellent Customer Service
Our Commitment to You
Building strong relationships with carbon manufacturers in North America is crucial for businesses like Carbon Brush Supply. These relationships not only ensure a steady supply of high-quality carbon products but also provide opportunities for collaboration and growth. One of the key benefits of having strong relationships with carbon manufacturers is the ability to source additional products if needed. Carbon Brush Supply understands the importance of having a diverse range of carbon products to cater to their customers' needs. By partnering with multiple manufacturers, they can offer a wider selection of carbon brushes, rods, and other related products. This not only enhances their product offering but also allows them to serve a broader customer base. Another advantage of building strong relationships with carbon manufacturers is the opportunity for collaboration and innovation. By working closely with manufacturers, businesses like Carbon Brush Supply can provide valuable feedback and insights to improve existing products or develop new ones. This collaboration can lead to the creation of innovative carbon products that better meet the needs of customers in various industries. Excellent customer service is a top priority for Carbon Brush Supply, and their strong relationships with carbon manufacturers play a crucial role in achieving this. By partnering with reliable manufacturers, they can ensure a consistent supply of high-quality products, reducing the risk of delays or subpar products reaching their customers. Additionally, these relationships enable them to quickly address any issues or concerns that customers may have, providing prompt solutions and maintaining customer satisfaction. So, how can businesses establish and maintain strong relationships with carbon manufacturers in North America? Here are a few tips:
1. Research and identify reputable manufacturers: Conduct thorough research to identify carbon manufacturers with a proven track record of producing high-quality products. Look for manufacturers that align with your business values and have a strong reputation in the industry.
2. Attend industry events and trade shows: Industry events and trade shows provide excellent opportunities to connect with carbon manufacturers. These events allow you to meet manufacturers face-to-face, discuss your requirements, and establish personal connections.
3. Communicate openly and regularly: Effective communication is key to building strong relationships. Maintain open lines of communication with your manufacturers, sharing your needs, feedback, and any challenges you may encounter. Regularly check in with them to stay updated on new products or developments.
4. Provide feedback and collaborate: Actively engage with your manufacturers by providing feedback on their products and collaborating on improvements or new product development. This shows your commitment to the partnership and helps manufacturers understand your specific requirements better.
5. Foster a mutually beneficial partnership: Building strong relationships is a two-way street. Look for ways to add value to your manufacturers, such as providing testimonials or referrals. By fostering a mutually beneficial partnership, you can strengthen the bond and ensure long-term success. In conclusion, building strong relationships with carbon manufacturers in North America is essential for businesses like Carbon Brush Supply. These relationships provide access to a diverse range of carbon products, opportunities for collaboration and innovation, and ensure excellent customer service. By following the tips mentioned above, businesses can establish and maintain these relationships, leading to mutual growth and success.